Last updated: October 2026
Every paid plan (Starter, Pro, Business) begins with a 7-day free trial. You enter a payment card when you start, but we charge nothing during the trial. The signup screen always shows you the exact plan, price and date before you confirm.
During the last 3 days of your trial we email you once a day. Each reminder states your trial end date, the plan and exact price you'd be charged, and includes a one-click cancel link. These are account emails, not marketing — you'll get them even if you've unsubscribed from marketing, because they affect your money.
Cancel anytime from your billing page — one clearly visible button, no phone calls, no chat with support required. Cancelling during the trial means you're never charged. Cancelling a paid subscription stops future charges; you keep full access until the end of the period you've already paid for.
Your account moves to the Free plan. All your creatives, your library, your business profiles and your campaign history remain yours and remain accessible. We never delete your data because you cancelled. You can export everything anytime, or delete your account entirely from the billing page.
We don't offer refunds on paid months. Every plan starts with a free 7-day trial, with daily reminders during its last 3 days, so you can try everything before you're charged. Cancelling stops all future charges.
Upgrades take effect immediately: the new plan's limits and features unlock right away and you're charged only the prorated difference for the rest of your current month. Downgrades take effect at the end of your current paid period, so you keep everything you paid for until then.
If a renewal payment fails, we email you immediately and automatically retry your card. You keep full access for a 3-day grace period. If payment still hasn't succeeded after that, your plan moves to Free — never silently, and never with data loss.
Money spent on Google, Meta or other ad platforms is billed by those platforms and follows their refund policies — AdPilot AI never takes a cut of your ad spend.